Jim Hughes was very good to work with, and had our interest in mind at all times Very happy with Jim and Encore Lending. Took very good care of us, and kept us informed on what was happening at all times. No surprises along the way, and everything was as we were told and expected. We were given a closing date when we started, and everything worked... read more
Above and Beyond I am self employed, and due to the nature of my business, it was difficult to get my mortgage to go through due to the requirements for debt-to-income ratio. Jim did everything he could to ensure that we not only got our best option for a mortgage, but also got... read more
Jim Hughes was AMAZING to work with!! Jim Hughes was simply AMAZING & I couldn't have ask for anyone better to handle our home loan process. His knowledge of the home loan process was very comforting & also helped me better understand the process as well. He ALWAYS responded to my call/text/email regardless of the time of... read more
Excellent Service - Very Responsive! Jim was incredibly helpful setting up the mortgage for our new house. He answered all of our questions and got us a great rate on a mortgage with no origination fee. I’m definitely recommending Jim to my friends!
Jim Hughes made our home-buying experience an actual pleasure! We could not have asked for a better team to help Michael and I find our new home. Among them was Jim Hughes, our broker from Encore Lending Group. Jim was not what you expect in a mortgage broker. Any question I had, I just emailed or texted, and Jim... read more
Excellent experience Jim was great to work with and made the mortgage application process very easy. He asnwered all of our questions and is very knowledgeable. I would recommend him to anyone looking to buy a home.
Trusted Lender Jim Hughes and his team have been great to work with. They take the stress out of purchasing a home. I have used Jim on 3 separate home purchases and would highly recommend him and his team. Kudos to Misty as well. She was a big help during the process.
Very helpful!! Jim was extremely helpful and got back with us very quickly on getting the loan started all the way through to closing. He and his team made the process much easier on our family!
Top notch I have bought several homes in the past all with different lenders. Jim Hughes and his team are top notch and they made everything extremely easy and enjoyable! We will definitely use him in the future I and I would recommend him to anyone looking to purchase a home!
Honest, fast, and helpful Jim explained the process from start to finish. Anytime we had questions, Jim and the folks at Encore were always accessible and willing to speak with us. Jim worked for us to get the best terms for our home loan.
Fantastic! Jim was amazing to work with! He took the time to explain every step of the process, and make sure I understood everything. As a first-time home buyer, this was very important to me. He worked quickly and efficiently to ensure all my needs were met. I would highly recommend... read more
Always had an open line of communication Jim made himself accessible over the phone or through texts 24/7. No question I had was considered a stupid question for him. He was a true professional.
Excellent Jim and the Encore group were great to Work with. They made our process of buying our first home very easy. They were very professional and knowledgeable with all the questions I asked. I have sent several referalls already and place on sending more their way.
BEST EVER!! Jim at Encore is AMAZING and has a wonderful TEAM! He made the whole home buying experience so much easier than we could've hoped for! Always there to answer any questions that we had in a very timely manner. Very thorough in explaining the entire process and what... read more
Awesome Jim was awesome. I can't begin to explain how good he was to us. He was highly recommended and I highly recommend him. This was my first time buying a house and couldn't have did it without Jim's help. I didn't even think I had good enough... read more
He was available 24-7. Jim and his staff make the process seamless for his clients. I have purchased several homes in the past 30 years and this was the easiest. He was available 24-7. I had a couple of questions about the information he requested and I had to call him mid afternoon and... read more
He was extremely helpful and knowledgeable. Jim Hughes did an excellent job helping us finance our first home. As new homeowners, we needed someone who could walk us through this process patiently and carefully. Jim did just that and answered all of our questions. He was extremely helpful and knowledgeable. We couldn't be happier with how... read more
He assured me he would be my advocate from the outset of the mortgage process and ... I highly recommend Jim Hughes. He assured me he would be my advocate from the outset of the mortgage process and he far exceeded my expectations. Through the highs and lows of getting a home loan in the current mortgage climate, Jim was supportive, reassuring, and in the end made... read more
A very straight forward man Jim work extremely well with my realtor and hard to ... Purchasing my first for home was a stressful and tough event, until I was put in contact with Jim. Jim is a smart and honest guy while others gave me the run around 5 minutes with Jim and we figured out my financing how much home I could afford and... read more
His no nonsense approach toward our mortgage allowed us to save a ton of money in ... Jim did an excellent job with helping up get a mortgage for our new home. He was always straightforward and willing to answer all of my questions (even when it was at 9pm a few times). It's hard to find someone who is down to Earth and willing... read more
He is very forthright so you know where you stand. Jim did a great job with our home loan. He is very forthright so you know where you stand. He always returns call asap, kept us well informed about what is going on, and answered all of our questions.
It was a blessing to have been referred to Jim with Encore Lending Group. At first we were leary of a mortgage broker rather than working directly with a bank. It was a blessing to have been referred to Jim with Encore Lending Group. First, their services really cost us no additional money. In our situation, there was a problem with a credit... read more
He always returned my calls and has still continued his commitment to be there for ... I was very confident in Jim's experience and knowledge base as it was quite evident in his communications with me and helping me overcome some financial challenges . Most importantly, his personal commitment to guide me through the process and his ready availability were very reassuring. He always returned... read more
He was quick to respond and patient with my questions. From start to finish Jim Hughes was a caring, helpful, and thoroughly knowledgable agent. He was quick to respond and patient with my questions. I recommend him without reservation
I told him what type of rate I wanted and how long I wanted to pay on my refinance. Jim was very helpful with the refinancing of my home. I told him what type of rate I wanted and how long I wanted to pay on my refinance. He work on it in a timely manner and got actually better than what I had ask for. He was... read more
Having purchased a home prior to using Jim, I can tell you that Jim will not steer ... My wife and I had recently moved to Johnson City, TN and Jim was recommended by a good friend. Jim is outstanding and puts his clients first. If it isn't a good deal for his client he won't do it. Having purchased a home prior to using Jim, I can... read more
We are first time homebuyers and Jim gave us a great experience and I would recommend ... Jim is very helpful and walks you thru every step of the way and made things very simple for us. We are first time homebuyers and Jim gave us a great experience and I would recommend him to anyone looking to buy a home. Thanks again for all of your help!